Activity Group - Training, ecdl, sales development, web design - working for uk business
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Learn…your training needs covered
Our approach to learning

Staff development is a key factor in business strategy. It plays a significant role in
the fundamental human resource issue, such as staff turnover, loyalty, motivation,
efficiency and time management

Motivation
Motivation is essential if a workforce is to maximise its efficiency and productivity, Activity believe that relevant and regular training for staff helps build staff motivation as well as increasing skill levels and plugging skills gap

Human Approach
People learn best when there is human contact involved in the learning process and when a variety of teaching approaches are employed.

Bespoke Training
To be most effective training must be relevant at all times. Activity ensures that each training course is matched to the individual requirements of the learner, thus courses can be specifically created to match an individual or business need rather than following an off the shelf methodology

Activity the FACTS!
Activity courses are 1 day in duration
Activity courses are tailored to your own requirements
Activity provide training resources around your room availability
Activity courses are run in-house at your own organisation, government department, NHS Trust or PCT

Certification
Course certificates are provided for each delegate, KSF course detail the level of KSF
Core Dimension for the subject matter

Return on Investment (ROI)
And finally, the big question asked by all managers – what’s the return on my training costs? Through our two part pre and post evaluation system we can show you how much knowledge your delegates have gained from attending our courses. Client copies of evaluation forms are provided as standard.

Personal Development Courses

Courses aligned to KSF Core Dimensions, designed to help you improve your personal efficiency and communication skills.

. Meetings and Minute Taking
. Running Effective Meetings
. The Professional Receptionist
. Telephone Techniques
. Presentation Skills
. Supervisory Skills
. Working with Assertiveness
. Working with Stress
. Effective Communication Skills
. Conflict Resolution NHS National Syllabus
. The Executive Secretary/PA
. Handling Complaints
. Customer Care in the NHS
. Better Business Letters
. Dealing with Violence and Aggression
. Managing Difficult and Demanding People
. Successful Internal Job Interviews
. Applying for Internal Jobs
. Time Management
. ReviewER - NHS KSF Syllabus
. ReviewEE - NHS KSF Syllabus
. Effective Report Writing
. Diversity Awareness
. Managing Yourself
. Facilitation Skills for Managers

To view course outline - contact us

Management Development

Courses designed to maximise your personal performance, your team and your business.

. People & Team Building
. Change Management
. Developing People & Planning Work
. Ethics in the Development of People
. Successful Coaching Skills
. Successful Mentoring
. Managing Change
. Learning from Work - Lifelong Learning & CPD
. Managing Development
. Developing Interpersonal Skills
. Motivation Techniques
. Problem solving & Decision Making Skills
. Management Negotiation Skills
. Performance Management
. Project Manager for Managers
. Leadership & Motivating Skills
. Managing Information & Communication
. Managing Conflict
. Personal Development
. Counselling & Crisis Event Debriefing
. Counselling Skills as a Leadership Skill
. Harassment & Bullying


To view course outline - contact us

HR, Training & Recruitment

Courses designed to enable you to gain, train and retain the right people.

• Selection & Recruitment
• Appraisal Design & Implementation
• Effective Interviewing Skills
• Conducting Effective Appraisals
• Train the Trainer
• Individual Outplacement & Career Coaching
• Mediation Skills for HR Personnel

To view course outline - contact us

Occupational Health & Safety

Courses designed to cover the key areas of Health & Safety in the workplace

• Health & Safety Consultancy
• Appointed Persons First Aid Course
• Health Screening
• Paediatric First Aid Course
• Essentials of Health & Safety
• HSE First Aid at Work Certificate
• Manual Handling (Including Moving & Handling People)
• HSE First Aid at Work Requalification
• Stress Management in the Workplace
• Display Screen Equipment (D.S.E)
• Risk Assessment & Office Safety Risk Assessment Training
• Accident Investigation Course
• Fire Marshall Training
• Safety Representatives & Committees
• Fire Safety
• Infection Control

To view course outline - contact us

Business Development Consultancy

Services designed to help you unlock your business potential – increase sales, increase profits and retain customers

• Successful Negotiation Skills
• Consultative Selling
• Corporate Sales Mentoring
• Telephone Sales Development
• Field Sales Development
• Sales Staff Development
• SME Business Trouble Shooting
• Motivate & Retain Staff
• Reinvigorate your Business
• Attract and Retain New Customers
• Effective Business Marketing
• E-mail Marketing

To view course outline - contact us